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Knowledge base
Kitesurfing
FAQ
20
What is kitesurfing?
Where can I learn to kitesurf?
Which basics are necessary to practice kitesurfing?
Basic requirements wind conditions:
Basic requirements for weather:
See all 20 articles
Kites
FAQ
8
My kite loses air, how do I exchange a Bladder?
I have a leaky valve, how does a valve exchange work?
My kite has a small crack in the canopy, what to do?
Kite systems: tubekites vs. softkites
Kite shapes
See all 8 articles
Boards
FAQ
5
Boards
The Twintip: Structure, load characteristics, areas of application
Which Twintip Model is suitable for the Wakepark?
Which board model is suitable for boots?
Stance Settings
Bars
FAQ
10
Which bar size is suitable for me?
The difference between Iron Heart IV & Iron Heart V?
Which Quick Release Kit is right for me?
Line overview, setting the line length and positioning of the V-distributor?
Duotone Bars on foreign kites?
See all 10 articles
Online shop
FAQ
20
Return Shipment
Which countries do you deliver to?
What does “sample image” mean?
Can I see my order online?
Can I cancel my order?
See all 20 articles
Duotone Academy App
Academy App
5
Where will I find the Duotone Academy App?
Who was the DUOTONE Academy App designed for?
Do I need to pay for the app?
I have no internet connection, can I still watch my training videos?
How do I work out my skill level?
General FAQ´s
General FAQ´s
10
What should I do in the event of a warranty claim?
I need spare parts – what’s the best approach?
Where and when is the next demo event?
Serial Number Placement for Warranty Registration
Where can I get a Duotone catalogue?
See all 10 articles
iRIG
FAQ´s
7
My SUP has no threaded insert in the deck. Can I still attach the iRIG?
My son is only 5 years old. Is he old enough to start surfing?
Do you need a special pump and is a pump included?
What is the wind range the iRIG can be used in?
Does the iRig come including the necessary base to connect to the board?
See all 7 articles