English
German
Dutch
English
French
Italian
Spanish
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Knowledge base
Kitesurfing
FAQ
20
What is kitesurfing?
Where can I learn to kitesurf?
Which basics are necessary to practice kitesurfing?
Basic requirements wind conditions:
Basic requirements for weather:
See all 20 articles
Kites
FAQ
10
My kite loses air, how do I exchange a Bladder?
I have a leaky valve, how does a valve exchange work?
My kite has a small crack in the canopy, what to do?
Adjusting the Back Pigtails - What can I do to adjust the bar forces?
Setting the Front Pigtails - Which setting can I change to increase the power and depower of my kite?
See all 10 articles
Boards
FAQ
7
Boards
How heavy is my board?
The Twintip: Structure, load characteristics, areas of application
Which Twintip Model is suitable for the Wakepark?
Which board model is suitable for boots?
See all 7 articles
Bars
FAQ
10
Which bar size is suitable for me?
The difference between Iron Heart IV & Iron Heart V?
Which Quick Release Kit is right for me?
Line overview, setting the line length and positioning of the V-distributor?
Duotone Bars on foreign kites?
See all 10 articles
Online shop
FAQ
23
There are multiple products which seem to be the same
Return Shipment
Why can´t i send the Spare Parts to my local shop?
Which countries do you deliver to?
What does “sample image” mean?
See all 23 articles
Duotone Academy App
Academy App
5
Where will I find the Duotone Academy App?
Who was the DUOTONE Academy App designed for?
Do I need to pay for the app?
I have no internet connection, can I still watch my training videos?
How do I work out my skill level?
General FAQ´s
General FAQ´s
10
What should I do in the event of a warranty claim?
I need spare parts – what’s the best approach?
Where and when is the next demo event?
Serial Number Placement for Warranty Registration
Where can I get a Duotone catalogue?
See all 10 articles
iRIG
FAQ´s
7
My SUP has no threaded insert in the deck. Can I still attach the iRIG?
My son is only 5 years old. Is he old enough to start surfing?
Do you need a special pump and is a pump included?
What is the wind range the iRIG can be used in?
Does the iRig come including the necessary base to connect to the board?
See all 7 articles