Sometimes it´s not completely clear which spare part you should get. It will be easier if you understand how our item numbers work. The third digit always s...
Wed, 27 Nov, 2019 at 5:20 PM
If you are not happy with your purchase, you can send it back within 30 days without claiming any reasons. Goods cannot be exchanged. Please attach the retu...
Fri, 6 Dec, 2019 at 1:02 PM
Due to the fact that the "send to shop" service is quite new, it might be possible that your local shop is not providing this service. But don´t w...
Wed, 27 Nov, 2019 at 5:34 PM
We deliver to: Australia Austria Belgium Bulgaria Canada Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary...
Wed, 27 Nov, 2019 at 5:42 PM
You might have noticed that for some products we are just providing "sample images". The reason for this is, we´re having such a big amount of dif...
Wed, 27 Nov, 2019 at 6:53 PM
You can download the returns form from the following link: https://shop.duotonesports.com/en-gb/return_forms
Wed, 27 Nov, 2019 at 5:06 PM
Yes. When you register, you will see an overview of your order transactions under “My orders”. You will find the order number in your order confirmation.
Wed, 27 Nov, 2019 at 5:07 PM
Because we endeavour to process orders as quickly as possible, they leave our headquarters immediately and unfortunately cannot be cancelled. However, you h...
Wed, 27 Nov, 2019 at 5:13 PM
There is no minimum order value, however, there is free delivery for orders above a purchase value of 50 EUR/USD/GBP/AUD.
Wed, 27 Nov, 2019 at 5:09 PM
Unfortunately, we currently do not offer gift vouchers.
Wed, 27 Nov, 2019 at 5:03 PM