FAQ

My kite loses air, how do I exchange a Bladder?
It can happen that the kite is damaged by various objects such as thorns, stones, etc. and loses air as a result. Each tube kite consists of a front tube (l...
Thu, 5 Dec, 2019 at 10:32 AM
I have a leaky valve, how does a valve exchange work?
If the kite loses air from a valve, it can easily be replaced. All valves are available in our online shop. 
Wed, 27 Nov, 2019 at 2:33 PM
My kite has a small crack in the canopy, what to do?
If you notice a small damage in the canopy, it is necessary to repair it immediately using the repair tape to prevent further coarse damage. If the damage t...
Wed, 27 Nov, 2019 at 2:35 PM
Adjusting the Back Pigtails - What can I do to adjust the bar forces?
All Back Pigtails can be bought online at https://shop.duotonesports.com/en-gb/. All possible settings are shown in the following graphics:
Wed, 22 Jan, 2020 at 9:56 AM
Setting the Front Pigtails - Which setting can I change to increase the power and depower of my kite?
Should you ever have to replace front pigtails, you can easily reorder them in our webshop. In the following graphic there you can find all possible set...
Wed, 22 Jan, 2020 at 9:58 AM
Kite systems: tubekites vs. softkites
Tubekites Tubekites get their shape stability by inflating a Front Tube (Leading Edge) and one or several struts. The optimum pressure is around 6-8 psi (a...
Wed, 27 Nov, 2019 at 2:40 PM
Kite shapes
Construction and forms:
Wed, 27 Nov, 2019 at 2:46 PM
Strut configuration
Wed, 27 Nov, 2019 at 2:47 PM
I have lost the noseline for my xy, who can tell me where I can obtain this spare part?
Contact our customer service team by email, they will be happy to help you.
Wed, 27 Nov, 2019 at 2:48 PM
I need new relaunch bungees for my xy kite but I don’t know the length, who can help me make the right choice?
Send a quick email to customerservice@duotonesports.com and we would be delighted to help you.
Wed, 27 Nov, 2019 at 2:48 PM